{"id":267,"date":"2023-05-16T01:18:07","date_gmt":"2023-05-15T15:18:07","guid":{"rendered":"https:\/\/comtestgroup.com.au\/?p=267"},"modified":"2026-01-28T13:52:46","modified_gmt":"2026-01-28T02:52:46","slug":"whats-the-rcm-and-why-cant-you-use-a-ce-mark-in-australian-or-nz-markets","status":"publish","type":"post","link":"https:\/\/comtestgroup.com.au\/en\/whats-the-rcm-and-why-cant-you-use-a-ce-mark-in-australian-or-nz-markets\/","title":{"rendered":"What is the RCM and why can\u2019t you use a CE mark in Australian or NZ markets?"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h1 style=\"text-align: left;font-family:Roboto;font-weight:400;font-style:normal\" class=\"vc_custom_heading vc_do_custom_heading\" >What is the RCM and why can\u2019t you use a CE mark in Australian or NZ markets?<\/h1>\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"\">Most manufacturers understand the use of the CE mark signifies the product meets all the applicable European Directives.<\/p>\n<p class=\"\">Australia and New Zealand are not part of the EU and therefore cannot legislate the use of these directives.<\/p>\n<p class=\"\">Not even the UK will be able to use the CE mark for much longer \u2014\u00a0UKCA will be the new mark required in the UK, and came into effect earlier this year.<\/p>\n<p class=\"\">Laws have been created in Australia and New Zealand to ensure the electrical products are compliant and bear the correct marks.<\/p>\n<p class=\"\">There are different regulatory schemes that electrical products have to comply with.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"668\" height=\"214\" src=\"https:\/\/comtestgroup.com.au\/wp-content\/uploads\/2023\/05\/ScreenShot2021-02-22at3.56.03pm.png\" class=\"vc_single_image-img attachment-full\" alt=\"\" title=\"\" srcset=\"https:\/\/comtestgroup.com.au\/wp-content\/uploads\/2023\/05\/ScreenShot2021-02-22at3.56.03pm.png 668w, https:\/\/comtestgroup.com.au\/wp-content\/uploads\/2023\/05\/ScreenShot2021-02-22at3.56.03pm-300x96.png 300w, https:\/\/comtestgroup.com.au\/wp-content\/uploads\/2023\/05\/ScreenShot2021-02-22at3.56.03pm-18x6.png 18w\" sizes=\"auto, (max-width: 668px) 100vw, 668px\"  data-dt-location=\"https:\/\/comtestgroup.com.au\/en\/whats-the-rcm-and-why-cant-you-use-a-ce-mark-in-australian-or-nz-markets\/screenshot2021-02-22at3-56-03pm\/\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<h2 style=\"text-align: left;font-family:Roboto;font-weight:400;font-style:normal\" class=\"vc_custom_heading vc_do_custom_heading\" >EESS (Australia and New Zealand)<\/h2>\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Under EESS, certain kinds of equipment require an RCM. Those that do not require the RCM still must meet Australian and New Zealand electrical safety standards.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"1526\" height=\"446\" src=\"https:\/\/comtestgroup.com.au\/wp-content\/uploads\/2023\/05\/ScreenShot2021-02-22at3.57.00pm.png\" class=\"vc_single_image-img attachment-full\" alt=\"\" title=\"Screen+Shot+2021-02-22+at+3.57.00+pm\" srcset=\"https:\/\/comtestgroup.com.au\/wp-content\/uploads\/2023\/05\/ScreenShot2021-02-22at3.57.00pm.png 1526w, https:\/\/comtestgroup.com.au\/wp-content\/uploads\/2023\/05\/ScreenShot2021-02-22at3.57.00pm-300x88.png 300w, https:\/\/comtestgroup.com.au\/wp-content\/uploads\/2023\/05\/ScreenShot2021-02-22at3.57.00pm-1024x299.png 1024w, https:\/\/comtestgroup.com.au\/wp-content\/uploads\/2023\/05\/ScreenShot2021-02-22at3.57.00pm-768x224.png 768w, https:\/\/comtestgroup.com.au\/wp-content\/uploads\/2023\/05\/ScreenShot2021-02-22at3.57.00pm-18x5.png 18w\" sizes=\"auto, (max-width: 1526px) 100vw, 1526px\"  data-dt-location=\"https:\/\/comtestgroup.com.au\/en\/whats-the-rcm-and-why-cant-you-use-a-ce-mark-in-australian-or-nz-markets\/screenshot2021-02-22at3-57-00pm\/\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<h2 style=\"text-align: left;font-family:Roboto;font-weight:400;font-style:normal\" class=\"vc_custom_heading vc_do_custom_heading\" >ACMA (Australia only)<\/h2>\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"\">Under the ACMA, the RCM indicates the product meets the applicable requirements for:<\/p>\n<ol data-rte-list=\"default\">\n<li>\n<p class=\"\">Telecommunications<\/p>\n<\/li>\n<li>\n<p class=\"\">Electromagnetic Compatibility (EMC)<\/p>\n<\/li>\n<li>\n<p class=\"\">Radiocommunication<\/p>\n<\/li>\n<li>\n<p class=\"\">Electromagnetic Radiation (EMR) or Human Exposure<\/p>\n<\/li>\n<\/ol>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"544\" height=\"158\" src=\"https:\/\/comtestgroup.com.au\/wp-content\/uploads\/2023\/05\/ScreenShot2021-02-22at3.59.07pm.png\" class=\"vc_single_image-img attachment-full\" alt=\"\" title=\"\" srcset=\"https:\/\/comtestgroup.com.au\/wp-content\/uploads\/2023\/05\/ScreenShot2021-02-22at3.59.07pm.png 544w, https:\/\/comtestgroup.com.au\/wp-content\/uploads\/2023\/05\/ScreenShot2021-02-22at3.59.07pm-300x87.png 300w, https:\/\/comtestgroup.com.au\/wp-content\/uploads\/2023\/05\/ScreenShot2021-02-22at3.59.07pm-18x5.png 18w\" sizes=\"auto, (max-width: 544px) 100vw, 544px\"  data-dt-location=\"https:\/\/comtestgroup.com.au\/en\/whats-the-rcm-and-why-cant-you-use-a-ce-mark-in-australian-or-nz-markets\/screenshot2021-02-22at3-59-07pm\/\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<h2 style=\"text-align: left;font-family:Roboto;font-weight:400;font-style:normal\" class=\"vc_custom_heading vc_do_custom_heading\" >What about New Zealand? The RSM<\/h2>\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"\">Products to be distributed in New Zealand are subject to RSM scheme. This means the RCM is used to indicate a product meets EMC standards or in some cases, the NZ Radiocommunications standard.<\/p>\n<p class=\"\">The RNZ mark must be used where the applicable NZ radio standard is not harmonised with the ACMA standard.<\/p>\n<p class=\"\">New Zealand\u2019s telecommunications requirements are controlled by a permit system by carriers and further requirements by the NZ Ministry of Health.<\/p>\n<p class=\"\"><strong><em>Whichever scheme your product falls under,<\/em><\/strong> you are required to maintain records of compliance.<\/p>\n<p class=\"\">Hefty penalties apply for suppliers who:<\/p>\n<ul data-rte-list=\"default\">\n<li>\n<p class=\"\">distribute products that do not comply with the applicable regulatory schemes<\/p>\n<\/li>\n<li>\n<p class=\"\">incorrect markings, i.e. using a CE mark<\/p>\n<\/li>\n<li>\n<p class=\"\">fail to keep proper records<\/p>\n<\/li>\n<\/ul>\n<p class=\"\">To summarise, the RCM is used under the ACMA and EESS, but in some cases the RCM.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"610\" height=\"344\" src=\"https:\/\/comtestgroup.com.au\/wp-content\/uploads\/2023\/05\/how-to-get-RCM.jpg\" class=\"vc_single_image-img attachment-full\" alt=\"\" title=\"how-to-get-RCM\" srcset=\"https:\/\/comtestgroup.com.au\/wp-content\/uploads\/2023\/05\/how-to-get-RCM.jpg 610w, https:\/\/comtestgroup.com.au\/wp-content\/uploads\/2023\/05\/how-to-get-RCM-300x169.jpg 300w, https:\/\/comtestgroup.com.au\/wp-content\/uploads\/2023\/05\/how-to-get-RCM-18x10.jpg 18w\" sizes=\"auto, (max-width: 610px) 100vw, 610px\"  data-dt-location=\"https:\/\/comtestgroup.com.au\/en\/whats-the-rcm-and-why-cant-you-use-a-ce-mark-in-australian-or-nz-markets\/how-to-get-rcm\/\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: center;\">This is the RCM mark, required to be printed on devices under the schemes outlined above.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<h2 style=\"text-align: left;font-family:Roboto;font-weight:400;font-style:normal\" class=\"vc_custom_heading vc_do_custom_heading\" >What suppliers can do<\/h2>\n\t<div class=\"wpb_text_column wpb_content_element \" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"\">We understand this is a complex process for retailers and suppliers, which is why we have provided a few options:<\/p>\n<ol data-rte-list=\"default\">\n<li>\n<h4>Compliance Folder Management<\/h4>\n<\/li>\n<\/ol>\n<p class=\"\">Comtest Group can compile your compliance documentation for you, ensuring you have the correct test reports or certification.<\/p>\n<p class=\"\">We can also act as an Australian representative, registering you as a supplier if necessary and liaising with authorities.<\/p>\n<p class=\"\">This eliminates the hassle and potential repercussions of having the wrong documentation.<\/p>\n<h4>2. Testing<\/h4>\n<p class=\"\">You don\u2019t have to know what regulatory schemes or exact standards you are testing for. Upon consultation, we can determine the standards the product needs for Australia &amp; NZ, then arrange relevant testing.<\/p>\n<p class=\"\">This saves time arranging each individual electrical test.<\/p>\n<p class=\"\">You\u2019ll also receive upfront quotes and we will only test what you need.<\/p>\n<h4>3. Virtual Compliance Manager<\/h4>\n<p class=\"\">This is our most comprehensive option.<\/p>\n<p class=\"\">We start at the very beginning of a product\u2019s lifecycle, where we review the design of your product to avoid unnecessary production costs.<\/p>\n<p class=\"\">As a cooperation partner of T\u00dcV S\u00dcD, we arrange your testing &amp; certification through our network.<\/p>\n<p class=\"\">Then Comtest Group handles your ongoing compliance, investigating product faults, liaising with authorities, and updating your documents if you change your product.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"text-align: left;font-family:Roboto;font-weight:400;font-style:normal\" class=\"vc_custom_heading vc_do_custom_heading\" >Contact us today<\/h2><script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_9' style='display:none'>\n                        <div class='gform_heading'>\n\t\t\t\t\t\t\t<p class='gform_required_legend'>&quot;<span class=\"gfield_required gfield_required_asterisk\">*<\/span>&quot; indicates required fields<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data'  id='gform_9'  action='\/en\/wp-json\/wp\/v2\/posts\/267' data-formid='9' novalidate> \r\n <input type='hidden' class='gforms-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/>\n                        <div class='gform-body gform_body'><div id='gform_fields_9' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_9_10\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_10'>LinkedIn<\/label><div class='ginput_container'><input name='input_10' id='input_9_10' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_9_10'>This field is for validation purposes and should be left unchanged.<\/div><\/div><fieldset id=\"field_9_1\" class=\"gfield gfield--type-name gfield--input-type-name gfield--width-half gfield_contains_required field_sublabel_hidden_label gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name no_last_name no_suffix gf_name_has_1 ginput_container_name gform-grid-row' id='input_9_1'>\n                            \n                            <span id='input_9_1_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_1.3' id='input_9_1_3' value=''   aria-required='true'   placeholder='Name'  \/>\n                                                    <label for='input_9_1_3' class='gform-field-label gform-field-label--type-sub hidden_sub_label screen-reader-text'>First<\/label>\n                                                <\/span>\n                            \n                            \n                            \n                        <\/div><\/fieldset><div id=\"field_9_3\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_3'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_3' id='input_9_3' type='email' value='' class='large'   placeholder='Email' aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_9_4\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_4'>Phone<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_4' id='input_9_4' type='tel' value='' class='large'  placeholder='Phone' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_9_5\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_5'>Your enquiry<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_5' id='input_9_5' class='textarea small'    placeholder='Your enquiry' aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><fieldset id=\"field_9_6\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--input-type-checkbox gf_list_3col gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >How did you hear about us? (Check all that apply)<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_9_6'><div class='gchoice gchoice_9_6_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_6.1' type='checkbox'  value='Search Engine (Google, Bing, etc.)'  id='choice_9_6_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_6_1' id='label_9_6_1' class='gform-field-label gform-field-label--type-inline'>Search Engine (Google, Bing, etc.)<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_6_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_6.2' type='checkbox'  value='Social Media'  id='choice_9_6_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_9_6_2' id='label_9_6_2' class='gform-field-label gform-field-label--type-inline'>Social Media<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_9_6_3'>\n\t\t\t\t\t\t\t\t<input 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