Ensuring Reliable Emergency Call Access

As the 3G network phase-out looms in Australia, concerns regarding access to emergency services have come to the forefront. The switch-off of the 3G network poses a potential threat to millions of Australians ability to make successful emergency calls. While industry is working diligently to address this issue, ensuring the reliability of emergency calls remains critical. Thorough testing over live carrier networks is essential to identify and rectify potential hazards, as simulated testing may fail to capture critical flaws in equipment design.

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ACMA Regulations Around Next Gen Mobile Phones

As anticipation grows for the arrival of 6G cellular technology, Australia finds itself at the forefront of this digital revolution. The Australian Communications and Media Authority (ACMA) undertakes a crucial role in arranging the rollout of 6G networks across the nation. ACMA oversees spectrum management, ensuring efficient allocation of radio frequencies crucial for 6G operations. Additionally, ACMA sets regulatory standards to ensure seamless integration into existing infrastructure, fostering innovation and competition while safeguarding consumer interests.

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Navigating Regulatory Landscapes

Navigating Regulatory Landscapes: The crucial role of product compliance folders in the Australian and New Zealand markets.
In the dynamic landscape of electrical, radiocommunication and telecommunication equipment, adherence to regulatory standards stands as a cornerstone for both manufacturers and importers. Central to this commitment is the establishment and upkeep of a robust product compliance folder.

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Compliance Folder Management

Bringing your products to the Australian and New Zealand markets can be a daunting task, filled with legal complexities and compliance requirements.  At Comtest Group, we understand the challenges you face and have been helping local and international clients successfully navigate these hurdles for over 25 years.

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Electromagnetic Compatibility (EMC)

Electromagnetic Compatibility (EMC) testing in Australia, as in most countries, is primarily concerned with controlling electromagnetic interference (EMI) to ensure that electronic devices and systems can operate without causing harmful interference to other devices or being adversely affected by external electromagnetic fields.

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Regulatory Compliance Mark (RCM) Explained

In this article we explain how and when the Regulatory Compliance Mark (RCM) is used. The use of this mark can be confusing as it is used by two different types of Regulators: The Australian Communications and Media Authority (ACMA) and Electrical Regulators in each State under the Electrical Equipment Safey System (EESS).

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Virtual Compliance Manager (VCM)

This video presents a conversation between Laura and Mary regarding Comtest Group and their Virtual Compliance Manager service.
The conversation explains how the Virtual Compliance Manager service came about and how it is helping product suppliers ensure their products are currently and continually compliant for the Australian and New Zealand markets.

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eScooters and hoverboards may not be as safe as they should be!

eScooters and hoverboards may not be as safe as they should be! Over recent years, our Engineers at Comtest, have tested thousands of battery powered products that fail to meet Australian Regulatory Compliance Requirements. Many of these products in question are E-scooters, hoverboards, laptops, hand tools, basically any battery powered product.  Many of these products…

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Button and coin batteries

Button and coin batteries Button and coin batteries The Australian Government has introduced four mandatory standards to reduce the risk of death and injury associated with the use of button and coin batteries. The standards apply to both button cell and coin cell batteries, and to the products that include them. Button/coin batteries are flat,…

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Your electronics purchased online are not as safe as you think

Your electronics purchased online are not as safe as you think You purchase an electric toothbrush, phone or home appliance online. It arrives with a CE mark and a European plug, which you then plug into a travel adapter. That means it’s safe, right? Wrong. The average consumer will not notice nor understand that products…

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Changes to requirements for telecommunications products

Changes to requirements for telecommunications products We’re here to update you on standard AS/CA S008:2020, which has just been announced by the Communications Alliance. While the regulatory standard remains the same  — Telecommunications Technical Standard (Requirements for customer cabling products – AS/CA S008), the 2020 version brings updated requirements. Here’s what you need to know.…

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Changes to be made to RCM requirements

Changes to be made to RCM requirements An amendment has been made to AS/NZS 4417.2 “Regulatory compliance mark for electrical and electronic equipment, Part 2: Specific requirements for particular regulatory applications”. This amendment affects the risk classification and certification requirements for some devices listed below, with several increasing from level 2 to level 3 risk.…

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GSM testing: outdated?

GSM testing: outdated? With carriers making the switch to 4G and 5G available, do you still need to test for GSM with telecommunications products? General Manager Robert Norris explains.

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Will COVID-19 affect your testing?

Will COVID-19 affect your testing? Coronavirus (COVID-19) has disrupted supply chains and manufacturing around the world. So how can you limit delays to product sales in Australia? As of today, Comtest Labs is operating as normal in line with restrictions on spaces with large gatherings. The potential for delays in Comtest (as well as other…

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NZ vs Australian compliance: when an RCM can be reused

NZ vs Australian compliance: when an RCM can be reused Australia and New Zealand share some similarities (don’t tell an Australian that) but in most situations, you’ll need to test again for Australia. Takeaways: RCMs can’t be put on a module, only the device it’s inside. you can reuse an RCM from NZ provided your…

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Can you use CE markings to prove your compliance in Australia?

Can you use CE markings to prove your compliance in Australia? In a South Melbourne interview, CEO Peter Dwyer and Robert Norris discuss the situations where you can and can’t use foreign test reports. Knowing when you can reuse your overseas tests can save you time and ongoing expenses. If you had pre-existing testing done…

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Crackdown on false Energy Star ratings

Crackdown on false Energy Star ratings Your company could be penalised for an inaccurate or false Energy Star Rating. What happens if your product fails a random energy efficiency test? You can be forced to test up to 3 products at your own expense. The Greenhouse and Energy Minimum Standards (GEMS) Check Testing program uses…

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